Smartware Group Partners With Contraqer to Enable Closed-Loop MRO Procurement

Smartware Group, producer of the modern Bigfoot CMMS solution for maintenance organizations worldwide, today announced its partnership with Contraqer, a cloud procurement solution provider, to offer joint users the ability to centralize and automate the entire maintenance, repair and operations (MRO) procurement process, effectively achieving closed-loop MRO procurement.

The partnership weaves asset, parts and facility data stored in Bigfoot’s award-winning CMMS with the Contraqer procurement solution through the newly-released Bigfoot Integration Suite. The integrated platform automatically updates quantity on order information when orders are placed while also decrementing quantity on order information and incrementing quantity on hand information when parts are received. Organizations can now benefit from the powerful capabilities of each system, eliminating the need for manual entry and strengthening data integrity. Closed-loop MRO procurement offers multiple benefits including:


  •     Fewer parts outages, which results in higher uptime and more reliable assets and equipment
  •     Fewer emergency shipments, resulting in lower shipping costs
  •     Lower inventory levels, resulting in both lower working capital utilization and lower depreciation expense
  •     Lower purchase prices, resulting in a lower overall maintenance spend
  •     Time savings and more accurate inventory information through the elimination of tedious, manual work

“There is too often a gap that exists today between CMMS and EAM solutions, which serve as the ‘system of record’ for maintenance and reliability operations, and the procurement function,” said Paul Lachance, president of Smartware Group. “This gap impacts the quality and accessibility of data across an organization and prevents companies from realizing the full…

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