Radiologists Seek Greater Involvement in Patient Care

Graph: Survey Results

The key takeaways here are that radiologists are in agreement that patient-centered care is always our goal and that our efforts should continue to focus on how best to achieve that goal.

Despite constraints of time and workload, radiologists are looking for ways to become more directly involved in the care of their patients, according to the findings of a recent survey of radiologists, published online in the journal Radiology.

Communication between patients and radiologists is a key element of patient-centered care, a major focus of the Radiological Society of North America (RSNA) for more than a decade. Such care, which focuses on the patient’s needs and preferences, is fundamental to radiology’s shift from a volume- to a value-based system.

Engaging with patients via social media and moving radiology reading rooms into the clinic present opportunities to help bridge the divide between radiologists and patients, researchers said.

“Patient-centered radiology is a lot more than giving results to patients,” said study lead author Jennifer L. Kemp, M.D., from Diversified Radiology in Denver, Colo. “There are many other things we can do within the continuum of patient care, from scheduling all the way through billing, to improve the patient’s experience.”

In the radiology suite, a discussion of the appropriateness of the test, an explanation of the exam from the technologist and user-friendly radiology reports are key parts of this care continuum, added Dr. Kemp.

“It’s rare for any practice to have full control of all the different aspects of care, but if we can chip away at some of those things, we can help make our specialty more patient-centered,” she said.

Dr. Kemp and…

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