LAS VEGAS (KTNV) – Cars suddenly shutting down in the summer heat — leaving drivers in fear and searching for answers. It’s a story you saw first on 13 Action News last month when Contact 13 learned it’s been happening to Nissan drivers across the Las Vegas valley.
Contact 13 looks at why driving a brand new car may not protect you.
Chris Wills: “We were leaving our apartment one day. Went to hit the gas to cross over Nellis and it sputtered. We almost got hit.
Darcy: “With your children in the car?”
Chris: “With my children in the car.”
Chris Wills never thought he’d be afraid to drive his new car. He bought the 2017 Nissan Sentra in March — looking for a safe, reliable vehicle for his family. But he says there’s a hidden danger under the hood.
“I get no warning. It will just do it. It will just shut down while I’m driving.”
There are less than 5,000 miles on Chris’s Sentra. And that day with his kids in tow wasn’t his only close call. He says he’s experienced sudden engine shutdown.
“I lost steering. Couldn’t turn,”says Chris. “About 5 or 6 times now.” Documented in service records as he’s sought a fix.
Contact 13 has heard from about 60 Nissan owners, most of whom have Versas and Sentras, and complain about the same problem. People like Karen Branton.
“I’m scared driving this car to be honest with you,” says Karen. .
“That shouldn’t be an issue with modern day cars,” says attorney George West, who specializes in consumer auto law. He says dealerships are caught in the middle of this mechanical mystery.
“It’s a design issue, obviously, and it’s up to the manufacturer to give the right fix to their franchise dealers,” says West.
Contact 13 reached out to Nissan 11 times in the last month, looking for answers.
They’ve now sent this statement:
Nissan issued a Technical Service Bulletin (TSB) for 2012-2016 Nissan Versa and Sentra vehicles with 1.6 and 1.8 liter 4-cylinder engines to remedy occasional engine-stop issues when the vehicles are in extremely hot…